Frequently Asked Questions
What is "Factory Original"?
The "Factory Original" concept is direct access to the true source of luxury. We eliminate intermediaries, long waiting lists, and the exhausting bureaucracy of boutiques. We bring pieces directly from the same manufacturing hubs that supply the world's biggest brands. This ensures you receive a bag crafted from the exact same leathers (such as Epsom and Togo), the same heavy hardware, and identical handcrafted saddle stitching, paying for the absolute quality of the product, not the brand markup.
Is the purchase and shipping secure?
Completely secure. Original de Fábrica acts as an exclusive bridge, guaranteeing direct access to the same international manufacturing hubs of the highest excellence. We handle all the intermediation with the factory and manage 100% of the operations in Brazil, absorbing all the complex import logistics. In this way, we facilitate your payment and provide guaranteed delivery, shielding the customer from any customs or bureaucratic risks so that the item arrives in impeccable condition. Our deliveries may take 20 to 25 days, but we are passionate about getting the perfect product to you sooner! You'll be in constant contact with us; we're always available on WhatsApp until your bag arrives.